@Florind14001697 @Optus @NBN_Australia another #outage /fault! I have just connected to the NBN with Optus. IPv4. GetHuman does not work directly with Optus - Faults's customer support operations. Hi RickMoss. Our sales team is available Mon-Fri between 8am-5pm. Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL internet and cable TV (HFC) services.Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. All usage charges are billed on a monthly basis at the rate of $2 per mailbox per month above included number of mailboxes as per application form. Some services or service features may not work while the Optus Ultra WiFi Modem is using the mobile backup pathway. Received a phon... Read more. Country. Business … Optus MultiLine can also be used for modem calls' OPTUS Multiline (is a ISDN type product) its delivered direct from there exchanges via access methods above (i.e SHDSL, Fibre,Telstra Lease, ETC) Optus says key services have been restored after a prolonged outage that left internet users … We've created these shortcuts and apps to try to help customers like you (and ourselves!) Education. Optus Business: 1300 300 332 (faults) 1300 300 314 (other enquiries) 24 hours Monday to Sunday 8am to 8pm Monday to Friday: Billing. Optus - Faults Help Pages: What to Know. Sharing is what powers GetHuman's free customer service contact information and tools. Determine which department you need. Browse through our help and support articles or let us know what you are looking for. Our numbers are **** **** an... My landline is not working in or out*** ********, Fb nahi khul rahi na hee password forward ho raha. During my time here I have worked across different areas in the business, 2.5 years in network operations and government faults. The Optus Ultra WiFi Modem requires Optus 4G coverage. People call Optus customer service for many reasons, including: There are several things that you can do when calling Optus to improve your chances of a quick answer to a question or a speedy resolution to a problem: As you might expect, there are mixed opinions on the quality of Optus customer service. Media reports have indicated that many other telecommunications companies have dissatisfied customers. @Sara_Tailormade Also @Optus I have reported a service fault for mobile network at my address via the website. Turn on suggestions. Optus Special Assistance Service. The next best way to talk to their customer support team, according to other Optus - Faults customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Optus Business (Mobile Phone Service Provider): 1.8 out of 5 stars from 57 genuine reviews (page 2) on Australia's largest opinion site ProductReview.com.au. Outage History Insights ... @Sara_Tailormade Also @Optus I have reported a service fault for mobile network at my address via the website. Topic options. Virgin said it was working with Optus to fix the issue. This phone number is Optus - Faults's Best Phone Number because 18,606 customers like you used this contact information over the last 18 months and gave us feedback. @MaskDistributor @Optus @illusiary Been out all morning since the power went off/on about 4am. 6 Step troubleshooting confirmation Please keep a copy of this confirmation. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Bank of America or Verizon Wireless. Or just take advantage of GetHuman's tools for getting attention on your issue faster: Unfortunately, Optus - Faults does not offer live chat as a channel for customer service at this time. Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL internet and cable TV (HFC) services.Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. If your issue is complex, call ahead to find out whether a manager will be there to listen to your concern. If you look at our Bank of America Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Find out more about our Optus Special Assistance Service. Bur said leading the congressional investigation or service, think about what your ideal resolution might be technicians up!, with business advice, tips and inspiration optus business faults entrepreneurs and industry experts not. 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