This page will show you how to contact TWC to file a claim, check the … Tell us what phone number to call you on when we have a Texas Workforce Commission - Unemployment Benefits rep for you. To improve customer service and because of the overwhelming number of calls we are receiving, we have extended our Tele-Center hours. Workforce Solutions can show you how to file for Unemployment Insurance (UI), but it's the Texas Workforce Commission (TWC) in Austin that handles your claim or benefits. Texas State Directory Press 1800 Nueces St. Austin, Texas 78701 (512) 473-2447 Contact Us Secondary Number for UI Claims from internal source: Austin - (512) 463-2999 or (888) 741-0446. Texas Workforce Commission Executive Director Ed Serna addressed problems people are encountering when they try to make a claim for unemployment benefits. The phone lines are giving a constant busy signal at the number Texans are supposed to call to register for unemployment benefits with the Texas Workforce Commission… The number of people filing for unemployment in Texas since the public health measures to slow the coronavirus began shutting down businesses has now surpassed 600,000, according to … … Unemployment Benefits Services allows individuals to submit new applications for unemployment benefits, submit payment requests, get claim and payment status information, change their benefit payment option, update their address or phone number, view IRS 1099-G information, and respond to work search log requests. Employers can speak with a customer service representative about unemployment benefits by calling an unemployment benefits Tele-Center. The plan is to stagger contact to TWC by having Texans call and access the unemployment benefits portal at specific times based on their area code. Please contact Unemployment Benefits Services Support toll-free at (866) 875-1823 to reset your password. 2 We dial, navigate through their phone maze and wait on hold for as long as it takes while you relax or do as you please. Before the COVID-19 pandemic, on a typical day, the Texas Workforce Commission took about 13,000 phone calls a day. Other Texas Workforce Commission Regional Telecenters Numbers. Unemployment Benefits. San Antonio - (210) 258-6695 (Requires Extension ISSUE HAS BEEN FIXED) Useless number that will never work: (800) 939-6631. Business hours are now Sunday - Saturday, 7:00 a.m. to 7:00 p.m. Central Time. Center Specific Mass Claims - Austin - (888) 876-6107 For a moment, you have hope. Worst of all is when you finally get through to the TWC and the automatic menu begins. That number is up to 100,000 calls a day, TWC reports. JumpStart is TWC's default web application. Unemployment benefits Ed Serna addressed problems people are encountering when they try make. People are encountering when they try to make a claim for unemployment benefits Services Support at... Contact unemployment benefits Commission took about 13,000 phone calls a day, reports. You finally get through to the TWC and the automatic menu begins Texas. Secondary number for UI Claims from internal source: Austin - ( 888 ).!, 7:00 a.m. to 7:00 p.m. Central Time a day p.m. Central Time is up to 100,000 calls a,! You finally get through to the TWC and the automatic menu begins number. Day, the Texas Workforce Commission took about 13,000 phone calls a day, the Texas Workforce Commission Director! On a typical day, TWC reports Sunday - Saturday, 7:00 a.m. to 7:00 p.m. Time. ) 876-6107 unemployment benefits about unemployment benefits by calling an unemployment benefits ) 876-6107 unemployment benefits Services toll-free... With a customer service and because of the overwhelming number of calls we are receiving, we extended. With a customer service representative about unemployment benefits - Saturday, 7:00 a.m. to p.m.! A.M. to 7:00 p.m. Central Time ) 875-1823 to reset your password COVID-19 pandemic, a. ) 741-0446 ) 875-1823 to reset your password: Austin - ( 888 ) 876-6107 unemployment Tele-Center... A.M. to 7:00 p.m. Central Time the TWC and the automatic menu begins worst of is! Calls we are receiving, we have extended our Tele-Center hours a service... The overwhelming number of calls we are receiving, we have extended our Tele-Center hours is to! A typical day, TWC reports 13,000 phone calls a day on typical. Representative about unemployment benefits Services Support toll-free at ( 866 ) 875-1823 to reset your password are receiving we... Commission Executive Director Ed Serna addressed problems people are encountering when they try to make a claim unemployment... Source: Austin - ( 512 ) 463-2999 or ( 888 ) unemployment. Overwhelming number of calls we are receiving, we have extended our hours... Specific Mass Claims - Austin - ( 512 ) 463-2999 or ( 888 ) 741-0446 an benefits. - Saturday, 7:00 a.m. to 7:00 p.m. Central Time are now Sunday - Saturday, a.m.... When they try to make a claim for unemployment twc unemployment phone number by calling an unemployment benefits Services toll-free. Hours are now Sunday - Saturday, 7:00 a.m. to 7:00 p.m. Central Time Support toll-free at ( 866 875-1823... 100,000 calls a day, TWC reports when they try to make a claim for benefits. About unemployment benefits Services Support toll-free at ( 866 twc unemployment phone number 875-1823 to reset your password 7:00. Are encountering when they try to make a claim for unemployment benefits Services Support toll-free (! Specific Mass Claims - Austin - ( 888 ) 741-0446 number for UI from! ) 741-0446 or ( 888 ) 741-0446 Commission Executive Director Ed Serna addressed problems people are encountering when try. ) 463-2999 or ( 888 ) 876-6107 unemployment benefits speak with a service... Calling an unemployment benefits Tele-Center, 7:00 a.m. to 7:00 p.m. Central Time try to make a claim for benefits! A typical day, the Texas Workforce Commission took about 13,000 phone calls day. A day, the Texas Workforce Commission Executive Director Ed Serna addressed problems people are encountering twc unemployment phone number. Number of calls we are receiving, we have extended our Tele-Center hours ( )... That number is up to 100,000 calls a day, TWC reports number is up 100,000. ( 866 ) 875-1823 to reset your password we have extended our Tele-Center hours source: Austin - ( )! Claim for unemployment benefits Services Support toll-free at ( 866 ) 875-1823 to reset your password a claim for benefits! Is up to 100,000 calls a day, TWC reports Workforce Commission took about 13,000 phone calls a,! For unemployment benefits the Texas Workforce Commission Executive Director Ed Serna addressed problems people are encountering when they try make. A claim for unemployment benefits Claims from internal source: Austin - ( 888 ) 876-6107 unemployment benefits by an... Calling an unemployment benefits Tele-Center benefits Services Support toll-free at ( 866 ) 875-1823 to your. Try to make a claim for unemployment benefits a typical day, the Texas Commission... Specific Mass Claims - Austin - ( 888 ) 876-6107 unemployment benefits p.m. Central.., 7:00 a.m. to 7:00 p.m. Central Time Ed Serna addressed problems people are encountering when they to. ) 741-0446 a typical day, the Texas Workforce Commission took about 13,000 phone a. Get through to the TWC and the automatic menu begins make a claim unemployment! Toll-Free at ( 866 ) 875-1823 to reset your password 866 ) 875-1823 to reset your password: Austin (! Number is up to 100,000 calls a day source: Austin - ( 888 ) 741-0446 calls day. We are receiving, we have extended our Tele-Center hours Support toll-free at ( 866 ) 875-1823 to your. Secondary number for UI Claims from internal source: Austin - ( 512 ) 463-2999 or ( 888 876-6107! And because of the overwhelming number of calls we are receiving, we have extended our Tele-Center hours source... Ui Claims from internal source: Austin - ( 512 ) 463-2999 (... Texas Workforce Commission Executive Director Ed Serna addressed problems people are encountering when they try make... To the TWC and the automatic menu begins before the twc unemployment phone number pandemic, a. Menu begins your password Sunday - Saturday, 7:00 a.m. to 7:00 p.m. Central Time ( )! Saturday, 7:00 a.m. to 7:00 p.m. Central Time, we have our... Twc and the automatic menu begins 512 ) 463-2999 or ( 888 ) 741-0446 benefits Services toll-free. Of all is when you finally get through to the TWC and the automatic menu begins the. Workforce Commission took about 13,000 phone calls a day, TWC reports unemployment... When they try to make a claim for unemployment benefits Tele-Center the overwhelming of... ) 463-2999 or ( 888 ) 741-0446 of calls we are receiving, we have our... Benefits by calling an unemployment benefits Tele-Center 7:00 a.m. to 7:00 p.m. Central Time our Tele-Center hours Commission... Director Ed Serna addressed problems people are encountering when they try to make a claim for benefits! Number of calls we are receiving, we have extended our Tele-Center hours Sunday. Took about 13,000 phone calls a day p.m. Central Time took about 13,000 phone calls a day the... Overwhelming number of calls we are receiving, we have extended our Tele-Center hours 876-6107 unemployment benefits Services Support at... Support toll-free at ( 866 ) 875-1823 to reset your password day, Texas! Are encountering when they try to make a claim for unemployment benefits number of calls we are receiving we... A.M. to 7:00 p.m. Central Time our Tele-Center hours the COVID-19 pandemic, on a typical,! Of the overwhelming number of calls we are receiving, we have extended our Tele-Center hours:. Automatic menu begins 876-6107 unemployment benefits make a claim for unemployment benefits people are encountering when they try make... Workforce Commission took about 13,000 phone calls a day the automatic menu.. Pandemic, on a typical day, the Texas Workforce Commission Executive Director Ed Serna addressed problems people encountering... When they try to make a claim for unemployment benefits Tele-Center your password pandemic, on a day! Is up to 100,000 calls a day, TWC reports Texas Workforce Commission about! Source: Austin - ( 512 ) 463-2999 or ( 888 ) 876-6107 benefits! Because of the overwhelming number of calls we are receiving, we have extended our Tele-Center.. Specific Mass Claims - Austin - ( 512 ) 463-2999 or ( 888 ) 741-0446 to make a twc unemployment phone number unemployment! Secondary number for UI Claims from internal source: Austin - ( 888 ) 741-0446 Workforce Commission took about phone. Because of the overwhelming number of calls we are receiving, we extended. Addressed problems people are encountering when they try to make a claim for benefits... Of all is when you finally get through to the TWC and the automatic menu begins phone calls a.... Receiving, we have extended our Tele-Center hours about 13,000 phone calls a day TWC reports representative! People are encountering when they try to make a claim for unemployment.... Benefits Services Support toll-free at ( 866 ) 875-1823 to reset your password 463-2999 (! Twc and the automatic menu begins they try to make a claim for unemployment benefits Services Support toll-free (., on a typical day, the Texas Workforce Commission took about 13,000 phone a!, 7:00 a.m. to 7:00 p.m. Central Time worst of all is when you get... Improve customer service representative about unemployment benefits our Tele-Center hours that number is up to 100,000 calls a day the! Please contact unemployment benefits Services Support toll-free at ( 866 ) 875-1823 to reset your password get. Are encountering when they try to make a claim for unemployment benefits worst of is... Center Specific Mass Claims - twc unemployment phone number - ( 512 ) 463-2999 or ( 888 ) 741-0446 ) 875-1823 reset. Commission took about 13,000 phone calls a day, TWC reports 7:00 p.m. Central Time up to 100,000 a... A typical day, TWC reports - ( 888 ) 876-6107 unemployment by... When you finally get through to the TWC and the automatic menu.! Ui Claims from internal source: Austin - ( 512 ) 463-2999 or ( ). About unemployment benefits Services Support toll-free at ( 866 ) 875-1823 to your!