What are the dimensions of the K-Select™ brewer? Register Your Coffee Maker and Get 50% Off Your Next Beverage Order! Calcium and scale are non-toxic, but left unattended, they can hinder your brewer's performance. Linking to this external site does not constitute an endorsement of the site or the information it contains by CPSC or any of its employees. Watch this video to learn how to descale your Keurig® Classic Coffee Maker. Consumers are being alerted to a Keurig recall affecting more than 7 million of the company’s popular K-Cup MINI Plus Brewing System because water can overheat during use and spray out of the brewer. This is not just a preventative recall as there has been about 200 reports of hot liquid escaping from the brewer, … Keurig says its Mini Plus Brewing Systems, with model number K10… How do I verify my brewer is not part of the MINI Plus brewer recall? Can I change the internal temperature of a Keurig® Classic Series brewer? How often do I need to descale my system? Keurig Recall of 7 Million K-Cup MINI Plus Brewing System. In cooperation with the U.S. Consumer Product Safety Commission (“CPSC”) and Health Canada, Keurig Green Mountain, Inc. voluntarily recalled in December 2014 MINI Plus Brewing System units with model number K10 (formerly identified as B31) manufactured between December 2009 and July 2014. Is there a cancellation fee? Keurig says its Mini Plus Brewing Systems, with model number K10, can overheat and spray water during brewing. ET on Saturday or Sunday or online at www.keurig.com and click on "Product Recall" for more information. What type of pods can I use in the K-Select™ brewer? The recall happened in December 2014. How much water can I add at a time to the Keurig® K15 brewer? How do I clean the Cold Water Reservoir of the Keurig® K15 brewer? CPSC.gov is an official website of the United States government. Water can overheat during brewing, spray out and burn consumers. Recalled units were produced between December 2009 and July 2014 and can be identified by the serial number printed on a white sticker on the bottom of the brewer: Consumers should contact Keurig for a free repair. Choose from contactless Same Day Delivery, Drive Up and more. It is important to remember that CPSC and recalling firms urge consumers not to use recalled products. with these instructions before it is used. Keurig Green Mountain toll-free at (844) 255-7886 Monday through Friday from 8 a.m. to 8 p.m. Keurig is recalling nearly 7 million of its single-serve coffee brewing machines due to a burn hazard. Is there a shipping or handling fee for the Keurig® Starter Kit? What does the Keurig® Starter Kit Include? Keurig 2.0 and Plus Series. What happened is that Keurig K15 took the place of Keurig K10 when the K10 received a recall. ET, Office of Equal Employment Opportunity and Minority Enterprise, Regulations, Mandatory Standards and Bans, Report an Incident Involving this Product, Search Product Safety Reports on Saferproducts.gov, Report a dangerous product or a product-related injury on. Keurig has received about 200 reports of hot liquid escaping from the brewer, including 90 reports of burn-related injuries. Phone: (301) 504-7908 If your brewer is part of the recall we will send you a free. Keurig K10 Coffeemaker User Manual. Consumers should check with recalling firms for further details. “This recall involves Keurig® MINI Plus Brewing System with model number K10 (previously identified as model number B31). In cooperation with the U.S. Consumer Product Safety Commission (“CPSC”) and Health Canada, Keurig Green Mountain, Inc. is voluntarily recalling MINI Plus Brewing System units with model number K10 (formerly identified as B31) produced prior to July 2014. Troubleshooting Tip: Lights Flashing on my K-Cup® Brewer, Troubleshooting Tip: The display on my brewer is not displaying correctly, Troubleshooting Tip: My K15 Brewer Isn’t Brewing, Troubleshooting Tip: My K15 Brewer Isn’t Heating. CPSC does not control this external site or its privacy policy and cannot attest to the accuracy of the information it contains. In cooperation with the U.S. Consumer Product Safety Commission (“CPSC”) and Health Canada, Keurig Green Mountain, Inc. voluntarily recalled in December 2014 MINI Plus Brewing System units with model number K10 (formerly identified as B31) manufactured between December 2009 and July 2014. Can I use the My K-Cup® filter accessory with the K-Select™ brewer? Can I adjust the temperature of my beverage with the K-Select™ brewer? Can I adjust the brew temperature of my beverage? Keurig says it received about 200 reports of hot liquid escaping from the brewer, including 90 reports of burn-related injuries. What type of plastic is the Water Reservoir made from. Spanish: (301) 504-7800. On the exposed side panel of the brewer, you will see the 14-digit, alphanumeric serial number. WASHINGTON (AP) — Keurig is recalling some 7 million of single-serve coffee brewing machines because of reported burns. If you purchased the product as a gift, please notify the gift recipient of this important safety information. VOLUNTARY RECALL – REPAIR REQUIRED - December 2014. The US Consumer Product Safety Commission (CPSC) recalled the machine in December 2014. "Keurig has received about 200 reports of hot liquid escaping from the brewer, including 90 reports of burn-related injuries." Heard on the news today Keurig had a recall of K10 coffee brewers. The recalled brewers measure about 11 inches tall, have a "Brew" button, three cup size brewing options (6 oz., 8 oz. The affected machines are Keurig Mini Plus brewers made between December 2009 … These two coffee makers are visually identical. Watch this video to learn how to descale your Keurig® K-Slim™ Coffee Maker. Page 1 P1 201309003 KER755_K10.pdf 4C( CMYK) ZB2319 2013.09.06 Owner’ s manual Keurig K-Cup K10 MINI Plus Brewer ® ®...; Page 2: Important Safeguards Contact the power cord or use an adapter. The serial number for our K10 MINI series can be found on the bottom of the brewer. ET, and from 8 a.m. to 3 p.m. Take care when turning over your brewer, especially if you have already added water to it. Troubleshooting Tip: Add Water Indicator Not Flashing. Please feel free to contact our Customer … What are Keurig® Brews #1 - #6 for on my brewer? K-Suite: The serial number can be found on the bottom of the coffee maker. Many answers to customer questions can be found on our Customer Service FAQ page. Descaling is an important part of cleaning your Keurig® brewer. If you are the owner of a K10 Mini Plus brewer (or B31) please visit … What happens if I do not reach the Keurig® Starter Kit purchase commitment minimum? Why is there water in the Drip Tray of my K15 brewer? Commercial Coffee Makers. Recalled Keurig models: If you still own a K10 mini, you should return it to Keurig for replacement. ), and a removable drip tray. The CPSC ordered it back saying that the water gets overheated in the brewing process. They recommend standing an arm’s length away from the machine while it brews. Keurig issued a recall for MiniPlus Keurig machines manufactured between December 2009 and July 2014 with an ID number starting with 31 after reports of overheating hot water spewing from the machine. Do I have to use a special pod to brew a carafe in the K-Duo Essentials™? Please use the below phone number for all media requests. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. The satisfaction and safety of our consumers is our highest priority and we are committed to resolving this issue as quickly as possible. Troubleshooting Tip: My brewer is powering off on its own. Published 5/16/18. I can't find the Power Button on my brewer, where is it located? I’d like a brewer for my medium/large office, what are my options? The K10 was actually discontinued for safety reason and the K15 below was it's replacement that solved these issues. Watch this video to learn how to descale your Keurig® K-Duo™ Coffee Maker. Can I use the My K-Cup® reusable coffee filter with the K-Elite™ coffee maker? About 6.6 million in the U.S. and 564,000 Canada, Eco Baby Spoons and Forks, Eco Feeding Spoons, and Eco Placemat Feeding Sets Recalled Due to Choking Hazard; Made by Herobility, Crock-Pot 6-Quart Express Crock Multi-Cookers Recalled by Sunbeam Products Due to Burn Hazard, YETI Recalls Rambler Travel Mugs with Stronghold Lid Due to Injury and Burn Hazards, Gorilla Commerce Recalls Oven Liners Due to Risk of Carbon Monoxide Poisoning (Recall Alert), Mueller Austria Recalls Onion Choppers Due to Serious Laceration Hazard, View CPSC contacts for specific areas of expertise, 4330 East West Highway Bethesda, MD 20814. We would like to hear from you. The Keurig K10 vs K15 coffee makers have a lot in common, including the installation process. How to Descale Your Keurig® K-Supreme™ and K-Supreme Plus™ Brewers, How to Descale Your Keurig® Classic Coffee Maker, How to Brew with Keurig® K-Cup® Coffee Maker, How to Brew with Keurig® K15 Coffee Maker, How To Set Preferred Temperature on Keurig® Plus Series Brewers, How To Brew with Keurig® Plus Series Coffee Maker, How To Use the Keurig® Brewer Maintenance Accessory, How to Descale Your Keurig® K-Mini™ Brewer, How To Save Settings on Keurig® Plus Series Coffee Makers, How to Clean Your Keurig® K-Cup® Brewer Needles, Reposition Water Reservoir on Keurig® K-Duo Plus™, Reinsert the K-Duo Essentials Filter Basket Drawer, How to Use Your Keurig® My K-Cup® Universal Reusable Filter, K200 Series - How to Brew a Cup and a Carafe, How To Run a Cleansing Brew in Your Keurig® Vue® Brewer, Keurig® K200 Series Coffee Maker Features, How to Clean Your Keurig® K-Latte™ Brewer, Troubleshooting Tip: My Brewer isn’t Brewing the Correct Amount, Troubleshooting Tip: I Have Grounds in my Cup. We recommend you avoid brewing more than two cups in rapid succession and maintain an arm’s length distance from the brewer during the brewing process. Keurig Green Mountain, Inc. is recalling model K10 of the MINI Plus Brewing System after receiving about 200 reports of hot liquid … The recall includes Keurig’s Mini Plus Brewing Systems models K10 and B31 with a … Do I need to buy special pods for Keurig® Plus Series / Keurig® 2.0 brewers? While waiting for a free repair, consumers can contact Keurig about steps to avoid a burn injury. If you're concerned about your Keurig Mini Plus Brewing System, the offending models, K10 or B31, were manufactured from December 2009 to July 2014 and have ID numbers that start with 31. It involves the following steps: Place your coffee maker near the power outlet and connect it to it. Recalled brewers … This issue is specific to the K10 MINI Plus brewer model (formerly identified as B31) manufactured between December 2009 and July 2014. If water appears to be leaking from the bottom of your Keurig® K15 Brewer, please try the following troubleshooting tips. Contact Keurig customer support for a repair kit to fix the problem. Does my K15 brewer have an auto-off feature? Troubleshooting Tip: My screen states “sorry, brew interrupted”, what do I do? What are the Keurig® Starter Kit Terms & Conditions? This issue does not affect any other brewer models. How do I make hot cocoa and other beverages like mocha or tea with my brewer? How much will I be charged? Open as PDF. You can determine if your K10 MINI Plus Brewer is affected by calling our customer care team at 1-866-901-BREW (2739). Click Ok if you wish to continue to the website; otherwise, click Cancel to return to our site. K10 is marked on the packaging. Keurig Green Mountain is recalling more than 6.6 million hot beverage-brewing machines in the United States that could overheat liquids and burn users. About 6.6 million in the U.S. and 564,000 in Canada are covered by this product recall. The recall affects 6.6 million machines in the United States and 564,000 in Canada. Can I use a Keurig® Carafe in a Keurig® Classic Series brewer? Can I adjust the size of my beverage with the Keurig® 2.0 brewer? Watch this video to learn how to descale your Keurig® K15 Brewer! How do I verify my brewer is part of the recall? Keurig has also been a victim to negative reviews and negative news. This recall involves Keurig® MINI Plus Brewing System with model number K10 (previously identified as model number B31). Recalled brewers have an identification number starting with "31" followed by a range of numbers printed on a white sticker on the bottom of the brewer. Keurig has announced a product recall that affects over 7 million Mini Plus Brewing Systems, model K10. and 10 oz. Why doesn't the My K-Cup® Reusable Coffee Filter fit in my brewer? Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission. Stay up-to date with the latest news and new arrivals direct to your inbox. You can read about it here. © 2020 Keurig Dr Pepper, Inc. - All Rights Reserved, Stay up to date with the latest news and new arrivals direct to your inbox. Colors include black, red, white, cobalt blue, aqua blue, purple, platinum, emerald, yellow, orchid, bayberry, mauve and poinciana. Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054). These particular coffee makers … How to Program Your K-Elite™ Coffee Maker. This video is intended for Classic Keurig® brewer models including the K-Compact®, K-Select® and K55 brewers. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. Make hot cocoa and other beverages like mocha or tea with my brewer, including K-Compact®... 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